COMPANY NAME: Vodafone
ROLE: Jr. Executive
EDUCTION QUALIFICATION:
Any Graduate IT / Software
EXPERIENCE: Freshers
PLACE: Ahmedabad
SALARY: Best In Industry
MANDATORY:
*Ensure discipline within his team with respect to
adherence to daily activities like attendance and briefing.
*This role involves coordination with all support
functions like Quality/Training/PNP/HR and Circle team to bring improvement in
team and thereby deliver enhanced customer experience.
*To ensure team performance with learning and growth of
his/her people.
*To develop the team which can deliver on incorporate best practices with the process with proven
results.
*Developing the team for higher roles.
*Provide timely recommendations on team member's growth
path.
*100% adherence to Performance Appraisals and Identifying
areas of improvement for the team.
*Exposure to Call center environment.
*People, Process and Task orientation along with
analytical approach.
*Team handling experience.
*Knowledge of telecom products and Customer care
processes.
*Excellent Communication Skills.
*Ability to lead teams and motivate them.
Venue Details:
Vodafone Shared Services India Vodafone House,
Ground Floor, Corporate Road Off. S. G, Highway,
Prahllad Nagar Ahmedabad City,
India.
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