COMPANY NAME: Deloitte Global
Services Ltd
ROLE: Associate/Analyst
EDUCTION QUALIFICATION:
Any Graduates
EXPERIENCE: 1 - 5 Years
PLACE: Hyderabad
SALARY: Best In The
Industry.
MANDATORY:
The ability to diagnose and troubleshoot computer
hardware and software problems.
· Knowledgeable about computer virus and associated
software used for diagnosis and removal.
· Troubleshooting printing issues.
· Proper closure and/or escalation of tickets in a timely
manner in accordance with the SLA guidelines.
· Stay informed of ongoing issues and changes in the
environment by monitoring email and other communication methods.
· Flexibility in accepting different shift timings since
the ISS Technology operates 24x7x365.
· Avoiding unscheduled time offs, as this would have
major impact on our business. Excessive use of taking un approved leaves fwould
lead to disciplinary action.
· Excellent written, verbal, listening, analytical, and
communications skills.
· Easily grasp and communicate complex ideas.
· High organization skills.
· Expert problem solver. Finding simple answers to
complex questions or problems.
· Knowledge of MS Office 2003‑2007
including Outlook.
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