COMPANY NAME: Amazon
ROLE: Customer Service
Associates
EDUCTION QUALIFICATION:
Any Graduate (No
BE/BTech)
EXPERIENCE: Freshers - 2015
PLACE: Hyderabad
SALARY: Best In The
Industry.
MANDATORY:
Excellent customer service skills, including maintaining
focus on the customer issue amidst a bustling, fast-paced environment.
Ability to empathize with and prioritize customer needs.
Demonstrable interpersonal skills with a diverse customer
base.
Demonstrable conflict resolution, negotiating, and
de-escalation skills.
Demonstrate ownership to resolve challenging customer
issues, escalating when necessary.
Ability to determine customer needs and provide
appropriate solutions.
Maintain regular and reliable attendance, including daily
schedule as assigned.
Flexible with working schedule; may be expected to work
weekends, holidays and events.
Ability to work overtime as dictated by business need; as
much as 60 hours a week, most often occurring in the weeks surrounding the
Christmas holiday season.
Problem Solving Skills.
Venue:
Building 9, 9th &
10th Floor,
Raheja Mindspace,
Hitech City,
Madhapur, Hyderabad.
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